Loyalty Program
A dynamic loyalty program Empowers you to grow your business by enhancing user engagement, increasing revenue, and improving customer satisfaction. Customers are best understood by their shopping behaviors. Their purchase activities provide rich knowledge of their intent, affordability and aspiration. With Our Loyalty solution, you can leverages this intelligence to strategies and implement your business plans!
IGNI5 can assist you to engage and retain customers for the long term.
As experts in the field of customer relationships, our focus is on building devotion to your brand by engaging customers before, during and after every transaction. IGNI5 will create customized loyalty solution that can assist our clients to:
- Identify their most profitable customers
- Optimize your program benefits mix to increase engagement and profits
- Maximize your loyalty program through data, analytics and research to identify new acquisition, retention,
- Increased basket spent and
- Enable cross-selling opportunities
Process of creation and implementation of loyalty by IGNI5
Building and cultivating customer loyalty is an essential component of retail marketing. It’s one of the most effective ways to grow your brand and boost your bottom line. In short, devoted customers deliver more value:
- They’re more likely to spend more money with their preferred brands,
- shop them more frequently
- Recommend the brand and program to their friends.
As a customer relationship marketing (CRM) agency, we understand that a strong customer loyalty program does more than engage consumers in an effort to drive sales. An effective program builds long-term relationships by creating an emotional connection, achieved by reaching the right customers at the right touchpoints — throughout their purchase journey.
Our experience allows us to provide our clients with strategic retail marketing solutions that combine tried-and-tested processes with the latest technology and best practices. Our experienced consultants can provide added bench strength wherever you need retail marketing consulting expertise, from a fresh eye on program strategy, to business case development, to analytics and technology search.
Creating a customer loyalty road map
Whether you’re starting from scratch or your current customer loyalty initiatives are in need of a refresh, our strategists can help develop and implement an innovative and custom-designed program that meets your goals. We can also assess your existing program in context of the current environment and determine how to refresh and optimize it to boost performance.
To achieve customer loyalty with staying power, it’s essential to not only know who your best customers are, but also understand the factors that drive different types of shoppers to stay dedicated to specific retailers.
A Strategic Approach to Data Analytics, Technical Expertise and Creative Solutions
A successful, scalable loyalty program is built around the customers that create the most value for your business. That means it’s essential to focus on your most profitable customers, and minimize time and resources spent on less profitable customers.
Our loyalty program leverages data and customer insights to gain a unique view into key performance indicator (KPI) benchmarks, enabling your team to objectively evaluate and monitor the loyalty program. Our unique, proven approach gives you a clear picture of how well your program is working as well as what levers need to be adjusted for optimal performance.
Our Loyalty Marketing Agency Services
Today’s shoppers have more choices and more shopping channels than ever before to engage with brands. Our strategists, analysts and creatives work in tandem to help you build and maintain loyal, profitable long-term customer relationships.
Our comprehensive suite of Customer Loyalty Solution fall under these all-encompassing categories:
- Strategic Customer Loyalty Services
- Customer Data, Analytics & Research Services
- Technology Sourcing & Implementation Support Services
- Content & Creative Services
- Digital & Email Services
Its time to transform your visitors to a high spending valuable customers – Let’s Talk!